Sunburst Pharm will accept, for return or exchange, any defective medicinal cannabis products or products that caused a serious adverse event, up to 30- days after their initial purchase. Cannabis products must be returned with their original packaging and all Sunburst Pharm patient labels attached. Products returned without their original packaging or labeling are ineligible for return. Patients seeking to dispose of unwanted product purchased from the dispensary for destruction may do so at any time outside of the 30-day window refund window.


All sales of glass & smoking accessories (eg. hand pipes, gravity bong, water pipes, dab straws, etc) are final. We encourage customers to inspect all products prior to purchase to ensure they are happy with the item before leaving. Once the item has left the store it can no longer be returned. 
Electronic, non-glass smoking accessories (eg. vape machines, e-nails) can only be returned if the item is found to have a manufacturer’s defect. Defective items must be returned within 72- hours of the initial purchase with the original receipt.